Online System Issues

Incident Report for IMT Apps

Resolved

We have resolved the issue affecting the Online systems. At this time, e2Value is not accessible and we are working with them to resolve the issue. Thank you for your patience.

Posted Apr 13, 2024 - 08:09 CDT

Identified

UPDATE: We have identified the issue and are working on a resolution. During this time, Quote (Vector), Navigator, Claims Management, Imaging and Insured Portal will not be assessible. We will continue to update our status page when these systems are back up.

Posted Apr 12, 2024 - 21:56 CDT

Investigating

We have been notified of an issue currently affecting Quote (Vector), Navigator and Support Portal. Our team is investigating and will continue to provide updates as we learn more.

Posted Apr 12, 2024 - 16:38 CDT

This incident affected: Vector, Claims, Imaging, Dashboard, Other, and Navigator.