Resolved -
ReliaFund and their vendor have resolved the issues that was affecting not being able to accept credit card payments. Thank you for your patience while they worked through the issues.
Feb 27, 10:38 CST
Update -
**UPDATE: ReliaFund and their vendor are still working to resolve the issue of not being able to take credit card payments. ACH payments are working so a policyholder may make an ACH payment. The vendor understands the impact this has on your business and appreciates your patience while they continue to diligently work to resolve this. You can monitor the status here: https://status.bridgepaynetwork.com/ **
Feb 9, 08:12 CST
Update -
**Update: Reliafund informed us they are still working on resolving the issue with the credit card payments**
Issue: We have been notified of an issue currently affecting credit card payments when using the ReliaFund connection. Our team is working with the vendor. We will continue to provide updates as we learn more.
Feb 6, 15:47 CST
Identified -
**Update: Reliafund, the payment vendor, is working diligently to resolve the issues affecting their site. At this time they do not have an ETA on when the issues will be resolved.**
Issue: We have been notified of an issue currently affecting credit card payments when using the ReliaFund connection. Our team is investigating and working with the vendor. We will continue to provide updates as we learn more.
Feb 6, 10:34 CST
Update -
We have been notified of an issue currently affecting credit card payments when using the ReliaFund connection. Our team is investigating and working with the vendor. We will continue to provide updates as we learn more.
Feb 6, 10:01 CST
Update -
We are continuing to investigate this issue.
Feb 6, 09:54 CST
Investigating -
We have been notified of an issue currently affecting credit card payments when using the ReliaFund connection. Our team is investigating and working with the vendor. We will continue to provide updates as we learn more.
Feb 6, 09:52 CST