IMT Apps Status

All Systems Operational

About This Site

We work hard to keep our systems operating smoothly. When we do have issues, we'll post them here.

Vector Operational

Claims Operational

Imaging Operational

WebInquiry Operational

Dashboard Operational

Lender Notifications Operational

Other Operational

Navigator Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 18, 2018

No incidents reported today.

Nov 17, 2018

Network Migration - Online Systems Disabled

Completed - The IMT Computer Services network migration has completed.
Nov 17, 20:21 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:00 CST

Scheduled - Beginning at 7:00 AM Central on Saturday, November 17th, portions of the online systems will be disabled for a network migration as IMT Computer Services prepares to transition to a new office building. The maintenance is scheduled for the entire weekend, but our goal is to have everything completed within 4-6 hours.
Nov 5, 15:27 CST

Nov 16, 2018

No incidents reported.

Nov 15, 2018

Issues with E2Value and MSB

Resolved - The MSB Link on the dashboard is now working. When clicking on the MSB link, you will be directed to one more MSB Link. Click on that link and you will get into MSB.

As stated previously, E2Value link was corrected earlier.

Thank you for your patience.
Nov 15, 12:08 CST

Update - E2Value link on the new Dashboard has been fixed. A fix will be available soon for MSB.
Nov 15, 11:07 CST

Identified - We have been notified of issues with not being able to access MSB from the new Dashboard. A fix will be available soon. E2Value has been fixed.
Nov 15, 10:56 CST

Investigating - We are currently investigating this issue.
Nov 15, 10:52 CST

Identified - The issue has been identified and E2Value link is working on the Dashboard. We are still working on resolving the MSB link.
Nov 15, 10:51 CST

Investigating - We have been notified of issues with not being able to access MSB and E2Value from the new Dashboard. Our team is investigating and will continue to update you as we learn more.
Nov 15, 10:02 CST

Dashboard not working in IE or Edge

Resolved - We have resolved the issue that was not allowing you to log into the Dashboard in IE or Edge. Thank you for your patience.
Nov 15, 09:18 CST

Investigating - We have been notified of an issue not letting you log into the Dashboard if you are using IE or Edge. However, you are able to log into the Dashboard using Chrome or Firefox. Our team is investigating the issue with IE and Edge and will continue to update you as we learn more.
Nov 15, 08:17 CST

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

IMT Liability Dec Page Downloads

Resolved - We have resolved the issue affecting IMT Liability Dec Pages. Thank you for your patience.
Nov 7, 09:41 CST

Investigating - We have been notified of an issue currently affecting downloading policy print when IMT Liability Dec Pages are attached. Our team is investigating and will continue to update you as we learn more.
Nov 7, 08:30 CST

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.